Wipro Recruitment 2022: Are you looking for a Private Job? Then Wipro has brought you a golden opportunity for the post of Associate. If you are interested then carefully read the detailed information given below regarding recruitment in Wipro.
You can Wipro the latest Any Degree Jobs in Mumbai through edutalkwb.blogspot.com. If you want to apply for any other Data Analyst Job in India kindly go through our website daily and stay connected with us.
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Some Information About the Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. Please visit the company's official website www.wipro.com for more details.
Wipro Recruitment 2022 Notification Details
| Company Name | Wipro |
| Post Name | Associate |
| No Of Post | Various |
| Who can apply for this job? | Any Degree |
| Which Batch Students Eligible | 2021/2022 Batch |
| Salary | Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview ) |
| Job Location | Mumbai |
| Last Date To Apply | 30/06/2022 |
Job Description For Wipro Recruitment 2022
Wipro is hiring candidates for the role of Data Analyst
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Do
- Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot the most occurring trends prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate a better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous, and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming calls and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled callbacks to customers to record feedback and ensure compliance to contract /SLAs
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes, and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self-learning opportunities and maintaining personal networks
Skills Required For Wipro Recruitment 2022
- Process Knowledge – Knowledge of assigned process, tools and systems
- Behavioral Competencies Collaborative working
- Problem-solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
Selection Process For Wipro Recruitment 2022
Selection Will be Based on either Aptitude Written Test Online, Group Discussion, Technical Interview, and HR Interview.
Documents to be Carried for Wipro Recruitment 2022
- The candidate should be accompanied by a copy of the latest CV.
- Three passport-size photographs and Aadhaar card (original and xerox copy) are required.
- Candidates should bring Govtvernment certified ID proof like PAN, Voter ID or Passport.
- Candidates should have all the required educational certificates including Xerox copy.
How To Apply For Wipro Recruitment 2022
Eligible and willing candidates can apply for the post on or before the last date.
You can Wipro the latest Government Jobs 2022, Private Jobs 2022, Walk-in Interviews, Off-Campus Drive, and many more updates across India through edutalkwb.blogspot.com. Best wishes for this job from edutalkwb.blogspot.com. To apply for a job at Wipro, please apply for this job online through the following link
Wipro Placement Papers 2022 – Download Pdf
Are you willing to crack the Wipro written test easily? Then this Placement Paper 2022 will help you a lot. Candidates looking for Wipro Placement Papers can finish their search. In this article, we are providing placement papers of all MNCs and other companies in PDF format. So candidates who have recently applied for Wipro Job Openings 2022 can go to this article and download the written exam question papers.
Candidates can easily access the placement papers given in this article. By solving more placement papers, you can easily try placement tests. By going through the paperwork the candidates can feel it as the placement test paper of the original company. Candidates can use these placement papers as mock tests to test their knowledge in each subject.
| Wipro Placement Papers 2022 – Pdf Download | Download Here |
Wipro Recruitment 2022 – Frequently Asked Questions
Q.1 How to apply for Wipro Recruitment 2022?
Ans. To apply for the Wipro Off-Campus Drive, candidates have to visit the official site at www.wipro.com. Or else, check edutalkswb.blogspot.com to Wipro the direct application link.
Q.2 What is the Wipro Recruitment 2022 Selection Process?
Ans. Online Written Test, Group Discussion, Technical Interview, HR Interview.
Q.3 Does EduTalksWB provide Wipro Job Updates?
Ans. Yes, EduTalksWB provides Wipro Job Updates.
Q.4 Does EduTalksWB provide Wipro Placement Papers?
Ans. Yes, EduTalksWB provides Wipro Placement papers to find it under the placement papers section.
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