Wipro Recruitment 2022: Are you looking for a Private Job? Then Wipro has brought you a golden opportunity for the post of Assistant Manager. If you are interested then carefully read the detailed information given below regarding recruitment in Wipro.
You can Wipro the latest B.E./B.Tech Jobs in Kolkata through edutalkwb.blogspot.com. If you want to apply for any other Assistant Manager Job in India kindly go through our website daily and stay connected with us.
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Some Information About the Company
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Delaporte has served as CEO and managing director of Wipro from July 2020. It is headquartered in Bangalore, Karnataka, India. Please visit the company's official website www.wipro.com for more details
Wipro Recruitment 2022 Notification Details
| Company Name | Wipro |
| Post Name | Assistant Manager |
| No Of Post | Verious |
| Who can apply for this job? | B.E./B.Tech |
| Experience: | 0 - 1 years |
| Salary | Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview ) |
| Job Location | Kolkata |
| Last Date To Apply | ASAP |
Job Description For Wipro Recruitment 2022
Wipro is hiring candidates for the role of System Engineer
Role Purpose
The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
Do
- Support process by managing transactions as per requiredquality standards
- Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
- Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
- Update own availability in the RAVE system to ensureproductivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all clientqueries
- Resolve client queries as per the SLA’s defined in thecontract
- Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients
- Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends toprevent future problems
- Maintain and update self-help documents for customers to speedup resolution time
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given toclients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
- Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus andfacilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteousand professional manner
- Maintain logs and records of all customer queries as per thestandard procedures and guidelines
- Accurately process and record all incoming call and email usingthe designated tracking software
- Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messagesappropriate to listeners and situations
- Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract /SLAs
- Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
- Enroll in product specific and any other trainings per clientrequirements/recommendations
- Partner with team leaders to brainstorm and identify trainingthemes and learning issues to better serve the client
- Update job knowledge by participating in self learningopportunities and maintaining personal networks
Selection Process For Wipro Recruitment 2022
Selection Will be Based on either Aptitude Written Test Online, Group Discussion, Technical Interview, and HR Interview.
Wipro Placement Papers 2022 – Download Pdf
Are you willing to crack the Wipro written test easily? Then this Placement Paper 2022 will help you a lot. Candidates looking for Wipro Placement Papers can finish their search. In this article, we are providing placement papers of all MNCs and other companies in PDF format. So candidates who have recently applied for Wipro Job Openings 2022 can go to this article and download the written exam question papers.
Candidates can easily access the placement papers given in this article. By solving more placement papers, you can easily try placement tests. By going through the paperwork the candidates can feel it as the placement test paper of the original company. Candidates can use these placement papers as mock tests to test their knowledge in each subject.
| Wipro Placement Papers 2022 – Pdf Download | Download Here |
Documents to be Carried for Wipro Recruitment 2022
- The candidate should be accompanied by a copy of the latest CV.
- Three passport-size photographs and Aadhaar card (original and xerox copy) are required.
- Candidates should bring Govtvernment certified ID proof like PAN, Voter ID or Passport.
- Candidates should have all the required educational certificates including Xerox copy.
How To Apply For Wipro Recruitment 2022
Eligible and willing candidates can apply for the post on or before the last date.
You can Wipro the latest Government Jobs 2022, Private Jobs 2022, Walk-in Interviews, Off-Campus Drive, and many more updates across India through edutalkwb.blogspot.com. Best wishes for this job from edutalkwb.blogspot.com. To apply for a job at Wipro, please click on the Apply Now button below and wait a moment then click on the Apply Link button.
Wipro Recruitment 2022 – Frequently Asked Questions
Q.1 How to apply for Wipro Recruitment 2022?
Ans. To apply for the Wipro Off-Campus Drive, candidates have to visit the official site at www.wipro.com. Or else, check edutalkswb.blogspot.com to Wipro the direct application link.
Q.2 What is the Wipro Recruitment 2022 Selection Process?
Ans. Online Written Test, Group Discussion, Technical Interview, HR Interview.
Q.3 Does EduTalksWB provide Wipro Job Updates?
Ans. Yes, EduTalksWB provides Wipro Job Updates.
Q.4 Does EduTalksWB provide Wipro Placement Papers?
Ans. Yes, EduTalksWB provides Wipro Placement papers to find it under the placement papers section.
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